Making A Purchase Making a purchase could not be easier. Browse our Catalog by simply Clicking on the images that interest you. For any items that you wish to buy, simply Chose your Size & Colour from the drop down boxes, then click "Add to shopping cart". After you have finished browsing, click "CheckOut" and you will be able to view a list of those items chosen, and a total price. At this point you may still remove individual items, or Cancel your order if you wish. All that remains is to fill in some basic details we need to process your order swiftly.

We accept Credit / Debit card payment (Visa, MasterCard, and Maestro). For International Orders, your credit card company will convert the transaction to own currency.

No Money will be taken until the goods are ready to leave. Items out of Stock are kept on Back Order and will NOT be charged for until they are available for posting. You will be notified of any delay by E-mail / Phone.

Your right to Cancel your order. You can return any items to us within 10 days of receiving, without having to give any reason. Provided the goods are returned in an unworn and good condition, we will refund for those items or exchange as you prefer.

Shipping And Handling

All Orders Within the UK MAINLAND are subject to a Shipping Charge at Standard Rate :

£2 for small orders up to a maximum of £25

£5 for all other orders.

Postal Charges (For UK Mainland ONLY) are clearly shown on your order form BEFORE you complete your order.

Delivery Schedule We aim to process your order Straight away. You will normally receive your order within 3 - 4 working days within Mainland UK, though delays may be experienced during busy times & bank holidays, and for all other areas.

Christmas Deliveries - Please allow slightly longer for Orders to be processed during the Christmas & New Year Period.

Back Orders If your item is not in stock, we will back order for you. You will always be E-mailed with the option to cancel your order if you would rather not wait. You will NOT be Charged for any item until the day it is dispatched.

Tax Charges For all orders 17.5% VAT is included.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted when the order is placed, using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee We aim to Guarantee your satisfaction.

All of our products come with our personal no quibble guarantee - and We will gladly refund you the full value of any Goods if you are not entirely happy with your purchase.

You can return any items to us within 10 Days, without having to give any reason. Provided the goods are returned in an unworn and good condition we will refund the full cost of those items, or exchange them if you prefer. At present we do not offer a returns service. Parcels can be returned via Royal mail. Any postal charges incurred will only be refunded in the case of faulty goods

Whilst every effort is made to get your goods to you quickly as possible, we cannot guarantee delivery time, except where our Overnight Courier has been selected at the time of ordering.

We will respond to any complaints where possible on the day we receive them, or no longer than 3 clear working days. Every effort will be made to rectify any problems with delivery, goods or our service, as quickly as possible.

Your contact for any complaints is Nadeem Ahmad - E. Mail to" info@jeanemporium.com", or just click on the "Contact Us" Button at the left bottom of this page.

Reaching Us If you need to reach us, please E-mail us at " info@jeanemporium.com". Alternatively, you can Telephone us on 01745 360480 during UK shop hours. 9.30 till 17.30 Monday to Saturday, 10:00 till 17:30 Sunday, or write to us at

JEAN EMPORIUM
Sussex Street
Rhyl
L118 1SE

Tel : 01745 360480
Fax : 01745 350360

Privacy Policy Any information gathered about yourself is collected directly by us, (not through any third party), & only through the ordering/registration process, or through e-mail enquires etc. This information is "collected lawfully and in accordance with the DataProtection Act 1998". Only sufficient information to complete your order/payment and delivery is collected.

Georges do not disclose buyer’s information to any third parties.

Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

From time to time we may E Mail you to keep you informed of any updates to our site or any special offers. If you do not wish to receive these mailings please E Mail us at " info@jeanemporium.com" stating that you do not want to be added to our mailing list. (A quick link is found by clicking on the "Send Mail" button at the top of the page.)

Any questions referring to our Privacy Policy, or any complaints you may have can be addressed to Mike Reynolds , click on "Send Mail" Button at top of page.

"None of the above statements affect your statutory rights as a consumer" Data collected by this site is used to:

a. Take and fulfil customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy All goods may be returned for Refund or Free Exchange.

We only ask that you Please ensure ALL items are returned to us within 10 days, in their Original Packaging & with all labels intact. Where Garments are not returned in a state suitable for general re-sale, refunds will only be made at our discretion.

At present we do not offer a returns service - we suggest Parcels be returned via Royal mail letter post. Any postal charges incurred will only be refunded in the case of faulty goods.

We cannot accept liability for any goods lost / damaged in return transit - the sender must be responsible for pursuing any claims to this effect with the courier concerned. Proof of posting is ALWAYS recommended.

Any exchanges will be posted back to you Free of Charge with our Compliments.

Remittance Terms Orders only accepted with payment by Credit card at time of ordering. NO COD.